Portraits To The People FAQs
Before Booking Your Photo Shoot
I hate having my photo taken!
We would say that 99% of our clients dislike and/or absolutely hate having their photo taken. This feeling is totally normal and we will do our best to alleviate any anxiety you have before/during/after our photo session. Getting your picture professionally taken should be fun and we do our best to make sure that our clients are relaxed and comfortable in front of the camera.
I'm still on the fence about working with you or not. I need further convincing.
No problem, check out our Yelp page and hear what our past clients have to say about what it is like working with us.
How do I go about contacting you for a shoot?
Please go to our Contact Page , fill in the quick form, and submit it. Within 72 hours, Natalie will contact you to begin scheduling your shoot. We are a digital business and we book and confirm our shoots entirely over email, though we do make exceptions if it makes more sense for us to jump on the phone with you.
Scheduling Your Photo Shoot
When are your hours?
Our office hours are 10am to 4pm, Monday, Tuesday, Wednesday, and Friday. We are closed on Thursdays, Saturdays, and Sundays to email communication. We primarily shoot on Wednesdays, Thursdays, and Saturdays. If you need something after hours or on weekends, please call 707.721.1364. If you have a session booked and need to contact the photographer the day of your shoot, please call Sarah, whose number appears near the top of your confirmation email.
Who IS THE PHOTOGRAPHER?
Sarah Deragon will be your photographer and she also happens to be the founder and owner of the company. She has spent over five years working with individuals and companies to achieve the kind of portraits that are right for them. Whether it's a simple headshot in Golden Gate Park or a multi-city corporate headshot session for over 200 people, she has done it all and everything in between. She is excellent at helping people relax, have fun, and actually enjoy photo sessions.
DO YOU OFFER STUDIO PHOTOGRAPHY OR OUTDOOR PHOTOGRAPHY?
We offer outdoor photography to individuals. For businesses, we offer both studio and outdoor photography.
Outdoor Photography Information
Most of our photography is done outside in various locations around San Francisco. Why? Because it's fun. You get a variety of different backgrounds, like graffitied walls, the ocean, the bridge, etc., and also because San Francisco's notorious "gloom" is actually fantastic lighting for portraits. You can request your own location or pick from our list of common locations like Golden Gate Park, Baker Beach, the Palace of Fine Arts, the Mission, Hayes Valley, Outer Sunset, the Dogpatch, the Financial District, and the Ferry Building/Embarcadero.
We can obtain professional shots without a studio and amp up or play down the "artsy" or "creative" aspect as much as you like. Our outdoor portraits have been used on book covers, websites, magazine articles, and every other professional platform possible.
Studio Photography Information
We do not offer studio photography in San Francisco except for businesses.
Do you offer family SESSIONS, Newborn/maternity sessions, or studio portrait sessions?
We offer family shoots and studio headshots in Sonoma. At some times, we offer family, maternity, and newborn sessions in San Francisco. We do not offer wedding or event photography. For more information about our additional services, please visit SarahDeragonPhotography.com.
Do you charge extra for traveling outside of San Francisco?
We do not charge a travel fee for shoots in Oakland, San Francisco, and most of the North Bay. If you need us to travel beyond that, we will charge a travel fee to be discussed at the time of booking.
When am I considered officially booked for a photoshoot?
When you have officially booked a session, you will receive a contract that includes all the details of your shoot, guides to help you prepare, plus all of our policies. If you do not receive this contract, you are not officially booked. During the booking process, we may discuss times, dates, and even get close to confirming the shoot, but again, until you receive the contract, the booking is not considered official.
DO YOU "HOLD" DATES?
We do not hold dates for clients. We are a high volume photography company that gets multiple requests for dates daily and books weeks in advance. Therefore, our dates are offered on a first come, first served basis. During the booking process, if you see a date you must have, we recommend filling out the intake form ASAP and emailing us right after.
Do you do weddings?
Unfortunately, we do not do weddings. If you want to find a good wedding photographer, we suggest Diana Rothery and Jamie Thrower.
How long do shoots last?
Basic sessions generally last around 30-45 minutes, while Deluxe sessions tend to last around 45-60 minutes. Combo packages vary in length, depending on how many locations and driving times.
Preparing for the Photo Shoot
How should I prepare for our photo shoot?
Once you confirm with us, you will receive a link to a page that includes extensive guides on how to prepare for your shoot, including tips on makeup, grooming, what to wear, etc.
Do you offer hair and makeup services?
While we don't offer hair and makeup service directly to our clients, we do have a list of vetted artists we work with that we would be glad to recommend to you. All booking and payment is done directly with the artist. While you are scheduling your photoshoot with us, you can contact one of the stylists to make your hair and makeup appointment.
What if it's raining the day of my shoot?
If heavy rain is forecasted for the day of your shoot, we will try to reschedule you as soon as possible. If the forecast is light or intermittent rain on the day of your session, we generally wait until about an hour or two before the shoot to make the decision. Your photographer will call you and you can either choose to reschedule or pick a rain-friendly location if you need to do your shoot that day. Places like Golden Gate Park (near the De Young) can be done in the rain. If this is not a suitable option, we will email you for a reschedule. There may be a wait time to reschedule your session, as we are very booked this time of year.
During the Photo Shoot
What happens when I show up for a outdoor photo session?
Once we've arrived at our agreed upon location, we will probably spend a few minutes getting to know one another a bit more before starting the shoot. We strive to create a blend of candid photojournalistic shots and posed portraits in each shoot and we're not shy at all about positioning you in the most flattering ways. We'll give you a lot of direction and provide you with plenty of positive feedback. Our hope is that when you look at your photo gallery, you think, "Yes, that totally looks like me!"
What is considered an "outfit"?
An outfit is a shirt, tie, and pants; a dress; or a t-shirt and jeans, etc. If your package includes multiple outfits, then please bring extra clothes with you to the shoot. If you aren't sure what to wear, bring a few things and the photographer can help you put outfits together. With all of our packages, even those only one outfit, it's possible to add or remove layers, like putting on a vest or a scarf, adding jewelry, taking off a suit jacket, etc.
After the Photo Shoot
How can I pay for my session with you?
We accept cash, checks, and credit cards. Credit cards can be used at the time of your session or we can invoice you online. We do not accept PayPal or Venmo. Payment is due at the end of your shoot. Please note that your photos will not be processed or returned to you until payment is made.
What happens after our shoot is over?
Within two to three weeks of your session, your images will be ready to view. You will get an email from us with the subject line, “Your Photos Are Ready.” This email will contain a link to an online gallery, where you will be able to view the images and download them one by one. You will also receive a .zip file with all of your photos. If you do not receive this email, please check your Spam folder and if the pics aren't there, just shoot us an email.
What if I need my photos back faster than two to three weeks?
For individual headshots, we charge a $200 fee for a 24-hour rush turnaround, $150 for a 48-hour turnaround, and $100 for a 72-hour turnaround. We also offer a same-day turnaround (only for individual headshots) for $250. If you need a quick turnaround for corporate photos, we can discuss the fee at the time of booking.
How much retouching do you perform on the photos?
The photographer does minor retouching and processing of photos in Adobe's Lightroom, which is the industry standard for editing and processing photographs. This includes removing minor blemishes, doing color correction and minor skin smoothing, and adjusting clarity and vibrance. This does not include narrowing or slimming down body parts, head swapping, or eliminating wrinkles or any other further edits. If you want additional retouching on your photos in Photoshop, we can possibly do that for a fee, depending on what’s needed, but this service is not guaranteed. Just FYI, less than 1% of the photos on our website have additional retouching, so it's not usually necessary unless there are major adjustments you want to make. Additionally, Portraits To The People does not offer graphic design services, like cropping, resizing, adding vignettes, etc. You are welcome to hire someone else to do that once they receive their photos.
Are your photos in color or black and white?
In your Intake Form, you can choose to have your photos in color, black and white, or both.
Do you offer prints?
As a digital business, we do not offer prints. We recommend doing research online to find a printing services that offers the types of prints you want at the price you are willing to pay. We often recommend Tiny Prints to our clients.